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      GoTo

      Engaged Employer

      GoTo reviews

      Amazing Company - Customer Service Representative GoTo Employee Review

      4.0
      Nov 2, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Salary, Benefits, people and Company value

      Cons

      the recent transaction with Get Go Should have been done differently

      avatar
      GoTo Response
      8y
      Thank you for your review. A merger of our size and complexity is never a smooth journey. We all can look back and point to situations that could have been managed differently. We have the opportunity to shape our new LogMeIn. Please continue to give us your feedback, and we appreciate your thoughts. Jason

      Explore other reviews about GoTo

      5.0
      Feb 19, 2026
      Copywriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team, flexible remote policies

      Cons

      Lots of layoffs, too much turnover

      avatar
      GoTo Response
      4mo
      We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
      1.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote and unfortunately that is it

      Cons

      Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

      2
      avatar
      GoTo Response
      1w
      Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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