Revolving door management. Dumb ideas. Poor implementation. Cheap company - Software Developer GoTo Employee Review

1.0
Jan 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Not bankrupt yet. Based on the immediate manager, possible to get flexible hours.

Cons

Very political. Below average pay. Directionless. Every new upper management type has the same 'great new idea'. Which was tried and rejected many times before. Upper management makes stupid decisions and then forces employees to fix things. The latest scam is the 'Unified messaging'. Acquired Jive that sells Asterisk PBX that was obsolete all the way back in '97. There are more Directors and VPs than worker bees! Lost count on how many reorgs there were since the GetGo merger. Speaking of which, the merger - the tricky way to enrich the shareholders and upper management. Tone-deaf management. Sending useless employee surveys and doing nothing in response, except more surveys. Atrocious employee engagement. Plastered huge posters with the 'company values' all over the place. With zero intention of following them. Too risk-averse. Mostly yes-men (and women). Mortal fear of 'what the others will say'. Laid off entire customer support team in Goleta to offshore to contractors in Costa Rica. Following the 'low cost development centers' BS idea. Product managers, especially at the upper level are incredibly clueless. Protecting local turfs instead of thinking of customers. Investing in useless products nobody wants or needs. Latest 'gift' for the new year - a switch to the 'unlimited PTO' policy. With one week notice. As a result, the accrued PTO is forfeit. Nice. Stealing from employees. Untrustworthy, greedy, feckless, cheap bastards. The only goal is to enrich the top management. The only thing that is done well - Bill Wagner talking in platitudes. I guess mst CEO psychos have to learn to do that.

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GoTo Response
7y
We appreciate your feedback of LogMeIn. It’s unfortunate to hear your thoughts on management styles and lack of engagement. We’re excited about the opportunities that come from our expansion into the UCC space and believe this provides LogMeIn a unique opportunity to unite best-in-class products and transform the way our customers communicate and collaborate with each other. However, our strategy and leadership are not for everyone and we understand that employees have choices.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
3d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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