Overworked, Underpaid, and Going Nowhere - Anonymous employee GoTo Employee Review

1.0
Nov 13, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My co-workers for the most part were great, they had lots of technology, and after the move to Boston working from home was no longer forbidden, there is a nice roof deck

Cons

They don't value their employees, there is no track for moving up, nothing changes, management doesn't care about your opinions because they know best and the fact that you might have a great education and may be very intelligent doesn't mean they want to know what you think. Management does not have your back in disagreements with other departments even if they say they agree with you to begin with. The pay is certainly not on par with the industry (at least not in my department). I've read the other reviews on here and I honestly don't know what company those people are talking about, I disagree with almost everything the good reviews say. They overwork you because they don't want to "spend the headcount" in any department except sales because apparently no other department effects the bottom line. So instead you'll find yourself working nights and weekends with no light at the end of the tunnel just to finish the work. On top of that they force you to do "optional" work events like traveling to exotic locals which takes up your personal time and weekend, going on boating trips, and meetings that are always held late on Fridays. Some people might like traveling with their co-workers to beach locals, but I didn't. They moved the company to Boston, seemingly, just for the image.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

avatar
GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
3d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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