Chaotic with no strategy - Manager GoTo Employee Review

2.0
Jul 23, 2020
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay and benefits - Nice amenities - Flexible work hours and remote work friendly

Cons

- Leadership has very little to no long-term strategy and is constantly trying to catch up to Zoom and other competitors - Instead of taking action leadership chooses to bury their head in the sand when it comes to profitable products that don't fit a single portfolio approach - The culture makes it seem like they are all inclusive and promote diversity but it is still predominantly male and not many people of color in senior roles - I have witnessed complete disrespect to other employees from very senior leaders and nothing is done about it. - Claims that leadership is building the plane while we are learning to fly does not instill much confidence that we have the right people in place. - Several good people have left or are looking to leave and much of it has to do with EVER changing priorities, uninspiring leaders, and lack of direction.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
5d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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