Not the place it once was: what happened LMI - Account Manager GoTo Employee Review

2.0
May 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home or go into office. Office is nice. All the benefits you would expect from an American company.

Cons

Culture has taken a nose dive. There is an abundance of middle managers who spend their time equally between looking at their KPI dashboards and processing the resignations of reps that have had enough of the circus.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

avatar
GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
1w
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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