Leider nicht mehr zu empfehlen - Senior IT Service Desk Engineer GoTo Employee Review

3.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Der Umgang ist familiär und die Mitarbeiter waren in der Vergangenheit sehr engagiert. Faire Gehälter und gute Boni, die allerdings ebenfalls über die letzten Jahre abgebaut wurden. Allgemein viele tolle Menschen, die hoch spezialisiert und motiviert sind, denen die Arbeit aber durch schwaches Management aus dem HQ schwer gemacht wird.

Cons

Häufige Umstrukturierungen, Entlassungswellen und eine sprunghafte Firmenstrategie haben die Motivation über die letzten Jahre gesunken, sodass Mitarbeiter nicht mehr über 100% hinausgehen.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
3d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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