Decent retail job - Anonymous employee H&M Employee Review

3.0
May 10, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Pay is above average compared to other retailers - Opportunity for advancement if you show interest and make it known to management - Great incentives (i.e. $50 gift card if store sales goals are made, occasional 50% discount, etc) - Fellow Employees are friendly for the most part - Ability to dress however you want and don't necessarily have to wear the company's clothes - Company is open to employees having tattoos and piercings (I have a full sleeve for example)

Cons

- Company culture has drastically changed since I started working there 5 years ago; H&M is more concerned with making the bottom line rather then their employees quality of life - Even with increased sales, the hours do not increase (expect to function on the least amount of hours possible) - Overall the company has become your typical "american retail store"; money over the employee's needs.

Explore other reviews about H&M

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice team members, fast paced enviroment

Cons

Entry level with low pay

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Job had potential growth when company was in a healthy state, ability to move into different career paths internally, pay is competitive, discounts on clothes a plus

Cons

Company lacks ability to adapt and evolve with market which has resulted in poor sales, mass layoffs, constant restructuring of positions, putting people in positions with limitedexperience and setting them up for failure consistently, poor leadership, lack of accountability and ownership, bonus structure poor, work life balance non existent if you are in an operations role.

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