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      HCLTech

      Engaged Employer

      HCLTech reviews

      Horrible - Customer Service Representative HCLTech Employee Review

      1.0
      Nov 16, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hours to work. Good work life balance.

      Cons

      Taking 60+ calls a day from angry customers with 20 seconds inbetween. Expected to have great survey results when you're being worked to the bone. Myopic managers putting you on glide paths or pips in the middle of the month when you've had no previous poor performance. Cliquey management, progressing is some sort of popularity contest. Ridiculously unhelpful managers getting awards! Lol! General horrible atmosphere in the office.

      Explore other reviews about HCLTech

      5.0
      Mar 16, 2026
      Software qa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

      Cons

      Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

      3.0
      Jul 1, 2026
      Technical diagnostic specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You’ll learn automotive diagnostic procedures for different vehicle modules.

      Cons

      The pay is absolutely too low.

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