Overworked and under paid - Customer Resolution Generalist IKEA Employee Review

2.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits packages are amazing. Great dental

Cons

Endless broken promises, constant unnecessary changes that fix or help nothing. No leveling up unless someone likes you personally. You will be in same position for years.

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits PTO and vacation The team is good. Installing the roomsets and media Picking design to a certain extent

Cons

Management The design can be really controlled You have to get approval from so many people Manager is micro managing

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