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      IKEA

      Engaged Employer

      IKEA reviews

      Structured work with ownership, but scope creep issues - Customer Experience Specialist IKEA Employee Review

      5.0
      Apr 7, 2026
      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Structured, delivery focused work • Data driven decision making • Independent ownership • Impact on team efficiency & customer xp

      Cons

      • Balancing customer facing expectations with project deadlines • Scope creep with cross team processes and reporting • Managers often leaned on me for more than my formal responsibilities, which led to overextension

      Explore other reviews about IKEA

      5.0
      May 25, 2026
      Warehouse worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good People, Decent money, Decent opportunities

      Cons

      Does not pay enough money

      3.0
      Jun 16, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment Pay is good Job keeps you busy

      Cons

      Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule takes too long to make Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions. Feels like nepotism but maybe I'm wrong. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems unnecessary The amount of drama happening is getting out of hand and leadership doesn't seem to care

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