Great at first - Client Success Specialist Indeed Employee Review

3.0
May 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Open PTO, 401k, medical insurance, quarterly bonuses, WFH opportunities

Cons

College-like atmosphere, promotions not based on merit

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5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote. One of the nicest teams/people that I’ve ever worked with. Great work life balance.

Cons

Constant reorgs and layoffs. Tight budget for promotions.

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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