5.0
Aug 11, 2025
Current employee, less than 1 year
Zürich
Recommend
CEO approval
Business Outlook
Pros
- Interesting - varied - a lot of customer interaction - know the customers and business - Happy to help and coordinate resolution - several roles within the team - Project work and assist to implement Service Now
Cons
- often under fire "incident Mgmt." - IM must be always available - Night and weekend shift