A great company to work for if money is not your driving force. - Customer Service Manager Kroger Employee Review

2.0
Sep 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Kroger is a solid company. It is a recession proof business. It is a large company that provides many opportunities for growth and advancement. There are many locations across the country which allows for flexibility in locations. The benefits package is pretty good. They will give just about anyone a chance. Kroger is moving towards a more "Green" management style, which means they are trying to be more supportive of their management and the development of their personnel. The company will help pay for school. In many areas the company is unionized which protects the workers and allows for higher wages.

Cons

Kroger has a definite division between the workers and management. They are not fond of promoting from within. To make the cross-over from worker to management they will offer you a pay cut. I have worked for Kroger for the last 16 years. In this time, I worked full time and went to school. I achieved a Bachelors in Management and a Masters in Business Administration. When I approached Kroger about moving into management they were very supportive until it came time to make an offer. They basically offered me what I was already making in yearly salary without any overtime. Also, I would be going from hourly to salary and thus would lose any opportunity for overtime. Furthermore, I would have to pay for a portion of my insurance and my work week would be based on a 45 to 50 hour week instead of the 40 I am currently working. So, when you add everything up this amounts to a pay cut with the hope of making more in the future.

Explore other reviews about Kroger

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back job. Great team. Good to learn about wine

Cons

None really it's a laid back job

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits at a reasonable cost. First year you get 2 weeks vacation, 5 PTO days, and 5 Health and Wellness days. Loved the hourly (union) people I worked with at various locations. They become your second family

Cons

- Crazy schedule. You will be either scheduled to work a 7-5, 12-10, or a 9-7 depending on the location. And even when the schedule is posted for the period it typically changes week to week, so do not bother making plans. And get ready for 5-10 closes in a row then opening the next day. -9 times out of 10 you never get to use your earned time off due to circumstances at the store you are assigned to. And yes, you will lose them they do not accrue. -If you are lucky enough to be assigned at a store with a strong store manager then things are different, but if not, get ready to blamed for every failure of the store, even when the labor model continues to be cut to the point that you are lucky if you have 2 people in a department and someone from corporate walks in and wants to know why the departments are not set. -Endless micro-managing. Your day is mapped out what you should be doing verses what you know you should be doing. It is check the box that that the "task" is completed when in fact there is no one to complete it, except you. Ergo that is why many just "fudge" it.

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