Pros
Great coworkers, decent benefits. Meet a lot of great guests.
Cons
The company has the right idea but do not know what's going on at store level. It's growing at such an accelerated rate, they can't keep up. They go through ASLs like crazy because they're the ones get abused and overworked from both sides. It is nothing to work a minimum 50 hours a week and there's no maximum. I knew some ASLs working 70+ every single week. I was told many great things during my 3 hours of interviews and when I got into my home store, it was entirely different. I had a SL who was rude, talked crap about everyone and was just all around, unprofessional. The saddest part, this individual was just promoted so they will now make even more people miserable. If I had a different SL, I may have stayed but they made me unhappy daily. My mood changed drastically. I never got a day off without being called in because someone didn't show up for a shift. It was a constant mess. They have policies in place and great intentions but at store level, that gets twisted. They also start you and others in the same position at very different rates of pay. I found out after I left that someone who came in, with much less years of experience, recieved $4 more an hour. I was so frustrated when I heard that. I took a massive pay cut when I left my former employer who I'd been with for quadruple the amount of time of this other person. (Who was male and I'm female) They tell tough they have a wonderful work/life balance. It's non existent.
