Worst retail experience. - Sales Associate Mango Employee Review

1.0
Jan 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Other sales associates. 25% staff discount. Other sales associates. Other sales associates.Other sales associates. Other sales associates. Other sales associates.

Cons

Staff not valued by management in the store I worked in- almost every other employee complained about constantly being underpaid with managers not addressing issue or taking responsibility. Managers constantly using mobile phones/ chatting on shop floor yet telling employees not to do so. Employees told by managers that they cannot take any days off sick at all- employees forced to work when ill contrary to contracts. Overtime/cover not always recorded by management- employees work extra hours and aren't paid for it. Favouritism and discrimination issues need to be addressed.

Explore other reviews about Mango

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture and work life balance

Cons

At the time was not fully established

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay and commission opportunities for sale associates.

Cons

-Upper management is disorganized. There seems to be no clear guidelines, training or support for stores to succeed. - Outdated system (From early 2000s… feels like coding) that limits mangers and associates from providing exceptional service. - Foot traffic is extremely low and is impossible to meet daily KPI goals. -Extremely high turner over rate! Feels like constantly working 3 person job alone because people are quitting so often. - Constantly dealing with frustrated customers who have been waiting 1+ month for their online order to arrive.

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