Difficult - Anonymous employee Mango Employee Review

2.0
Jan 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Other colleagues *25% discount *Store going through positive changes from new manager

Cons

*too much interference from senior managers, store runs much more smoothly with little interruption. *last minute changes all the time so difficult to make any plans to cover training, team development. *too many unrealistic expectations to change things but senior managers want everything done perfectly all the time with stupidly small time frames. *no chance to work on feedback areas, numerous times we were told that we need to break floor moves smaller to achieve better results but when we try to we are told it has to be done quicker?!? *very clicky environment to work in, difficult to know whether people are being honest or will speak behind your back *very dated stores apart from new openings which seem to be prioritised over older, bigger stores *staff areas are diabolical, no nice environment to eat or relax on breaks *not enough lockers for staff *not enough focus on people and ensuring people are happy and motivated, too much focus on work work work so everyone works hard but for no reward *unachievable monthly targets

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5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture and work life balance

Cons

At the time was not fully established

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay and commission opportunities for sale associates.

Cons

-Upper management is disorganized. There seems to be no clear guidelines, training or support for stores to succeed. - Outdated system (From early 2000s… feels like coding) that limits mangers and associates from providing exceptional service. - Foot traffic is extremely low and is impossible to meet daily KPI goals. -Extremely high turner over rate! Feels like constantly working 3 person job alone because people are quitting so often. - Constantly dealing with frustrated customers who have been waiting 1+ month for their online order to arrive.

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