It was a opportunity to start to work in London. - Sales Assistant Mango Employee Review

3.0
Jan 22, 2015
Recommend
CEO approval
Business Outlook

Pros

The colleagues who work with me make me feel so good in the company. We are a team, where each one is a important piece in the shop.

Cons

The store was without Manager during all summer, before that we have a Manager who doesn´t know organise the team and she was very rude. This was the thing that made me feel bad. Sometimes I have the sensation that nobody care the team and I think that it is a important thing to have better customer service and appreciate the company.

Explore other reviews about Mango

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture and work life balance

Cons

At the time was not fully established

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay and commission opportunities for sale associates.

Cons

-Upper management is disorganized. There seems to be no clear guidelines, training or support for stores to succeed. - Outdated system (From early 2000s… feels like coding) that limits mangers and associates from providing exceptional service. - Foot traffic is extremely low and is impossible to meet daily KPI goals. -Extremely high turner over rate! Feels like constantly working 3 person job alone because people are quitting so often. - Constantly dealing with frustrated customers who have been waiting 1+ month for their online order to arrive.

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