Working in Mango - Sales Associate Mango Employee Review

1.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Working in a smaller store enables you to get real responsibilities. After working there for a few days I was put on tills. I worked there for 6 months and was expected to open and close the store by myself some weekends.

Cons

Some of the staff speak very poor English, which lead to miscommunication issues between staff as well as customers on a daily basis. Also this resulted in staff coming across as rude to customers despite not intending to.

Explore other reviews about Mango

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture and work life balance

Cons

At the time was not fully established

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay and commission opportunities for sale associates.

Cons

-Upper management is disorganized. There seems to be no clear guidelines, training or support for stores to succeed. - Outdated system (From early 2000s… feels like coding) that limits mangers and associates from providing exceptional service. - Foot traffic is extremely low and is impossible to meet daily KPI goals. -Extremely high turner over rate! Feels like constantly working 3 person job alone because people are quitting so often. - Constantly dealing with frustrated customers who have been waiting 1+ month for their online order to arrive.

See reviews by: Helpful|Rating|Date|All