Good employer for hospitality standards, depending on hotel manager - Reservations Agent Motel One Employee Review

3.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Good salary and bonus scheme for hospitality industry. Good incentives on stays in the company's hotels all around Europe for very low (empolyee)rates. Frequent trainings in the company's HQ in Munich.

Cons

It is hospitality industry. Working environment really depends on the hotel manager. Have experienced from very good environment to very bad, as I have worked in numerous locations.

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Motel One Response
4y
Dear former colleague, Thank you for your review. I'm happy to read that you mentioned our salary and bonus scheme, employee rates and the trainings in Munich so positively. At Motel One we treat everyone equally and with respect. Our managers are therefore being trained regularly. I'm sorry to hear that we didn't meet our own standards in your case. I wish you all the best. Regards, Fabian Frey

Explore other reviews about Motel One

3.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Work is easy but repetitive

Cons

Not as good as it could be

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Motel One Response
8mo
Dear colleague, Thank you for taking the time to review Motel One as an employer. If you have any specific suggestions on how we can improve I'd be happy to hear from you at onecareer@motel-one.com. Concrete suggestions for improvement help us to continuously develop as an employer. Kind regards, Luisa Ewert
3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time, depending on who you work with you will have a friendly atmosphere; you don’t need to speak french or dutch, they are ok with English

Cons

Management can be bad and ignore what its employees need; late shift; hectic shifts specially when colleagues are sick and they can’t find replacement on time

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