Great as a workplace, concerning as a business - Anonymous employee Moz Employee Review

3.0
Mar 29, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Moz takes great care of its people, with fair salaries and fantastic perks. The office environment is great, and the culture that's been built is extremely strong. Most of my coworkers were great people that I'd happily be friends with outside of work. This could be seen as a pro or a con, depending on what you're looking for out of work, but there's basically no consequences for failure or mistakes, and Moz (accurately) has a reputation as a place you come to "coast".

Cons

For a company that's been around for 15 years, it still feels really startup-y at times, in concerning ways. For example, they still know next to nothing about who is using their product or in what ways, yet they're making business decisions about tackling certain market segments without even understanding said segments at an actionable level. The company is customer-friendly to a point that is actually detrimental - decisions to do things like adjust pricing or sunset rarely-used products are met with extreme internal resistance for fear of upsetting a handful of customers. Engineering teams are matrixed/interdependent in a way that I've never seen at any other software organization, which makes accomplishing even the smallest task necessitate tons of meetings, prioritization decisions, and horse-trading. Too many mid-level managers control fiefdoms in ways that makes it easy for them to foot-drag on anything they're not interested in doing. During my tenure, we spent a lot of time talking about how we were trying to do too many things - and yet we never decided to do less. Overall, a company with a lot of individual talent that unfortunately doesn't add up to much when paired with unclear strategic direction and "legacy" employees that aren't interested in operating in a more effective way.

Explore other reviews about Moz

5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong company culture that values innovation, collaborative teams with smart colleagues, access to cutting-edge SEO tools, supportive leadership that encourages learning, and plenty of opportunities to work on impactful projects.

Cons

Processes can feel slow at times for decision-making, workload spikes during product launches, some departments operate in silos despite efforts at alignment, compensation could be more competitive for the industry, and remote work policies were occasionally inconsistent.

3.0
Jan 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong autonomy, interesting projects, good relationships with coworkers, plenty of room to grow internally, learning opportunities, remote work friendly, high pay for my field when I worked there.

Cons

Overwork, very low respect from corporate, low transparency from corporate, repeated layoffs damaging morale, hollowing out of unique benefits made overall package less competitive, Ziff Davis slowly killing a once great company.

1
See reviews by: Helpful|Rating|Date|All