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      N26

      Engaged Employer

      N26 reviews

      Bait and Switch. Terrible company and culture. - Head of Customer Service N26 Employee Review

      1.0
      Aug 30, 2019
      Head of customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Huge promise with zero delivery. Please do not waste your time.

      Cons

      None. The Germans do not value their U.S. employees at ALL and look down on the U.S. people as lesser, submissive people "the help".

      avatar
      N26 Response
      6y
      It's awful that you feel that way. Thank you for reaching out and sharing the feeling of (hopefully only) some of our New York-based colleagues. Would you like to get in touch with Internal Communications so that we can come up with ways to tackle this? We have some plans to bring us closer, but maybe you are thinking of quite different things. Know that you are not considered in any way lesser nor submissive. In Berlin, we are working hard on trying to bring our offices closer, and acknowledge that there's still a lot that could be done. Please get in touch.

      Explore other reviews about N26

      5.0
      Jun 13, 2023
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product and design and team is worldclass

      Cons

      more focus on understanding customer needs

      5.0
      May 21, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Small team in NYC working on bringing N26 to the US. Flat team structure (no bureaucracy or painful hierarchies). Open lines of communication and instant feedback loops. Everyone is extremely smart and driven towards a common goal, and we also enjoy each other's company both in and out of the office. There's also respect for having a life outside of work and a good sense of balance. Huge opportunity to take on as much work as you can handle and drive your own workstreams and outputs. I've found that my scope of responsibilities is quite large, and since joining, I've broadened my skill-set significantly in areas I wanted to expand upon.

      Cons

      Coordination with Berlin can be difficult at times given time zones and hypergrowth there. Nonetheless, people always are willing to help out and make themselves available when needed. Small team size as of now means fewer hands to help with all that needs to get done. That said - plenty of opportunity for new joiners to take on key tasks and responsibilities as we continue to grow the team

      32
      avatar
      N26 Response
      7y
      Thanks for sharing your feedback with us and your experience of working at N26.
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