worst place I have ever worked - Anonymous employee N26 Employee Review

1.0
Nov 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

start up perks: free food, drinks, some parties and celebratory events, N26 you account, public transport card, discounts on memberships, dogs in office

Cons

I wish I paid attention to the bad reviews. It is a toxic work environment, low salary, bad promotion cycle that ends up with people not getting paid or promoted when they are told they will be. Working overtime without payment is common and expected. Then hearing about how the department allocates money to people already in higher positions/ friends. So much lack of communication and decision making with no basis, other than to appease higher ups and/or authorities, without considering effects on employees and customers. Much talk of transparency and flat hierarchy, but management cannot be questioned and will bully or fire people who do not fall in line. People who have been in the company since the beginning and worked extremely hard have been fired for this reason. Employee morale is getting worse and worse. Everything is sacrificed for hyper growth and company obsession with expansion, without being internally ready for it. Internal processes and product are a mess after such a long time, with temporary solutions that do not solve the deeper problems at hand. This makes it difficult to imagine a future where things are better. Always a feeling a tension and stress due to constant crises from dealing with issues regarding this, that could have been solved by consulting the employees doing the hard work every day, expected to work overtime, without extra pay or appreciation. Employees doing jobs of management and higher ups, without anything in return. Difficult to take this kind of company seriously and seeing many people constantly sick from this environment and eventually leaving, many without another job lined up.

avatar
N26 Response
6y
Hi. Thank you for taking the time to write a review. It’s disappointing to hear you have not had a pleasant experience, and we would like to take the opportunity to address your feedback. We work closely with a number of salary experts, and the local markets we operate in, to ensure we are fully competitive in how we pay our staff. Our approach to compensation and benefits is driven to provide fair reward for every role. Last year we introduced a bi-annual promotion cycle, which allows our people to take ownership of their development in a structured and transparent way. Through the creation of a personal development plan, and by seeking feedback from stakeholders in the business, you have a structured way in which to grow your career. This process is designed to be transparent and allow for clarity on how decisions are made. We have introduced new internal communication channels and adjusted our meeting format to make sure all of our employees are up-to-date about our plans and our overall OKR structure. These meetings are intended to provide clarity to all of our employees and to allow an open forum for people to provide feedback and ask questions to our leadership team. As a growing organization, we have great minds working across the business to implement new and innovative processes which support our growth and challenge traditional norms. Our people are at the heart of this work, and we celebrate this as we reach new milestones and rethink the banking experience. Candour and open communication is extremely important to us, and we would welcome the opportunity to address your concerns further. If you are open to a discussion, please reach out to the People team directly.

Explore other reviews about N26

5.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product and design and team is worldclass

Cons

more focus on understanding customer needs

5.0
May 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small team in NYC working on bringing N26 to the US. Flat team structure (no bureaucracy or painful hierarchies). Open lines of communication and instant feedback loops. Everyone is extremely smart and driven towards a common goal, and we also enjoy each other's company both in and out of the office. There's also respect for having a life outside of work and a good sense of balance. Huge opportunity to take on as much work as you can handle and drive your own workstreams and outputs. I've found that my scope of responsibilities is quite large, and since joining, I've broadened my skill-set significantly in areas I wanted to expand upon.

Cons

Coordination with Berlin can be difficult at times given time zones and hypergrowth there. Nonetheless, people always are willing to help out and make themselves available when needed. Small team size as of now means fewer hands to help with all that needs to get done. That said - plenty of opportunity for new joiners to take on key tasks and responsibilities as we continue to grow the team

32
avatar
N26 Response
7y
Thanks for sharing your feedback with us and your experience of working at N26.
See reviews by: Helpful|Rating|Date|All