It's worth it - Customer Service Specialist N26 Employee Review

4.0
Nov 2, 2019
Recommend
CEO approval
Business Outlook

Pros

The workplace is amazing and people are great. Hierarchy is flat and we have easy access to Team Leads or managers. The company really care about the employees and try to make everything to keep us happy. Career wise, there are plenty of paths to follow if that's what you want, you just need to be patient and get in touch with the correct people/department.

Cons

Working on Weekends/Holidays - Customer related. Not clear about certain rules, they're implicit and sometimes not really communicated to everyone. Specially in terms of contract renewals - or not.

Explore other reviews about N26

5.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product and design and team is worldclass

Cons

more focus on understanding customer needs

5.0
May 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small team in NYC working on bringing N26 to the US. Flat team structure (no bureaucracy or painful hierarchies). Open lines of communication and instant feedback loops. Everyone is extremely smart and driven towards a common goal, and we also enjoy each other's company both in and out of the office. There's also respect for having a life outside of work and a good sense of balance. Huge opportunity to take on as much work as you can handle and drive your own workstreams and outputs. I've found that my scope of responsibilities is quite large, and since joining, I've broadened my skill-set significantly in areas I wanted to expand upon.

Cons

Coordination with Berlin can be difficult at times given time zones and hypergrowth there. Nonetheless, people always are willing to help out and make themselves available when needed. Small team size as of now means fewer hands to help with all that needs to get done. That said - plenty of opportunity for new joiners to take on key tasks and responsibilities as we continue to grow the team

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N26 Response
7y
Thanks for sharing your feedback with us and your experience of working at N26.
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