Thankless workplace that doesn't care about you - Marketing N26 Employee Review

1.0
Feb 11, 2020
Recommend
CEO approval
Business Outlook

Pros

The annual Christmas party event is good, and there's free lunch once per week. And ofc there are cool colleagues too.

Cons

*There are so many people working in senior jobs who seem to be completely out of their depth in terms of knowledge, managerial interpersonal skills and experience. Often, people are only hired because they come from "big brand name companies" and the hiring team seem to think this means these people will automatically be some sort of asset to the company, but time and time again this has proven not to be the case. *There's no clear business hierarchy between teams or managers and the result is that the majority can't agree with each other, and projects are often miscommunicated or delayed. *ZERO chance of promotion of salary increase once you're inside the business (unless you're friends with the CEO or work in HR) so make sure you ask for a wage you'll be comfortable sitting on throughout the entire duration of your employment upfront. Don't let them tell you you can "negotiate it later", because believe me, that's not true. *There's no one steering the ship at N26 so you can expect to feel undermined, frustrated and fed up very soon after starting here. It's a constant circus and very few senior team members seem to care. *It's quite common to find yourself doing the work of 2 or 3 people, with no hope of renumeration or an evaluation afterwards. They lead you on with their so-called "annual compensation scheme" but it's an absolute mess with deliberately vague guidelines. Even if you do follow the scheme, the chances are your application for promotion will be denied without good reason. This is the point at which most sensible people leave the company for a better paid job. *Don't expect to get recognition for your work. Your manager's probably too busy. *There's no official guidelines around working from home which basically means if you have a cool manager that doesn't care, you get it, and if you don't have a cool manager, you don't. *One to one meetings and 6 month check-ins with your manager are rare. They just don't have time.

avatar
N26 Response
6y
Hi there. Thank you for sharing your feedback and views from your time with us. As you will be aware, last year we went through a period of hypergrowth which saw our employee base grow significantly to support all teams in meeting business goals. Understandably that type of environment is not for everyone, and can be challenging for even the most experienced individuals. Like every company there is always a level of attrition that sees people move on to other opportunities. We look to counteract this with new initiatives to help our employees with their work-life balance and by supporting career development. During this time we introduced our bi-annual promotion cycle, which has been designed to allow employees to take ownership of their development in a structured and transparent way. Our approach, which involves creating a development plan and seeking feedback from your stakeholders, is intended to increase transparency in how decisions are made, and to help our employees grow and develop in a way that fits their career aspirations. We host Development & Promotion walk-in sessions during the bi-annual cycle, to support team members with any questions they might have related to their personal development. Our Reward team continues to work closely with a number of salary experts, and the local market we operate in, to ensure we are fully competitive in how we pay our staff. Our approach to compensation and benefits has always been driven to provide fair and competitive reward for every role. In the past we have taken a flexible and pragmatic approach to working remotely, and shared these guidelines on the company intranet. Now, given the current global health crisis, we have been supporting all teams with the transition to remote work. This has been facilitated through access to office tech equipment at home, as well as online resources to outline best practices for working at home and collaborating remotely. Thanks again for sharing your experience with us. It’s important for us to understand where our employees and former colleagues are not happy, so that we can address these concerns.

Explore other reviews about N26

5.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product and design and team is worldclass

Cons

more focus on understanding customer needs

5.0
May 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small team in NYC working on bringing N26 to the US. Flat team structure (no bureaucracy or painful hierarchies). Open lines of communication and instant feedback loops. Everyone is extremely smart and driven towards a common goal, and we also enjoy each other's company both in and out of the office. There's also respect for having a life outside of work and a good sense of balance. Huge opportunity to take on as much work as you can handle and drive your own workstreams and outputs. I've found that my scope of responsibilities is quite large, and since joining, I've broadened my skill-set significantly in areas I wanted to expand upon.

Cons

Coordination with Berlin can be difficult at times given time zones and hypergrowth there. Nonetheless, people always are willing to help out and make themselves available when needed. Small team size as of now means fewer hands to help with all that needs to get done. That said - plenty of opportunity for new joiners to take on key tasks and responsibilities as we continue to grow the team

32
avatar
N26 Response
7y
Thanks for sharing your feedback with us and your experience of working at N26.
See reviews by: Helpful|Rating|Date|All