Alright place to work - Customer Service Agent N26 Employee Review

3.0
Apr 21, 2020
Recommend
CEO approval
Business Outlook

Pros

There's work in normal times.

Cons

Quite a hurdle to pass if you want to get a promotion or leave the department.

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N26 Response
6y
Hi. Thank you for sharing your feedback with us. We've designed the development journey at N26, including our processes for promotion and internal mobility, to be as simple and transparent as possible, and to allow our team members to develop in a structured way. All internal recruitment is driven by our team of Recruiting Partners, to ensure each applicant receives a fair process. Similarly, the approach to our promotion process involves creating a development plan and seeking feedback from your stakeholders. The feedback allows for transparency in how decisions are made, and is intended to help you grow and develop in a way that fits your career path. You can find more details on the company intranet. If you have any concerns, or follow up questions, please get in touch with the People team. We will also share your feedback on the core values with our leadership team. Thanks again!

Explore other reviews about N26

5.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product and design and team is worldclass

Cons

more focus on understanding customer needs

5.0
May 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small team in NYC working on bringing N26 to the US. Flat team structure (no bureaucracy or painful hierarchies). Open lines of communication and instant feedback loops. Everyone is extremely smart and driven towards a common goal, and we also enjoy each other's company both in and out of the office. There's also respect for having a life outside of work and a good sense of balance. Huge opportunity to take on as much work as you can handle and drive your own workstreams and outputs. I've found that my scope of responsibilities is quite large, and since joining, I've broadened my skill-set significantly in areas I wanted to expand upon.

Cons

Coordination with Berlin can be difficult at times given time zones and hypergrowth there. Nonetheless, people always are willing to help out and make themselves available when needed. Small team size as of now means fewer hands to help with all that needs to get done. That said - plenty of opportunity for new joiners to take on key tasks and responsibilities as we continue to grow the team

32
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N26 Response
7y
Thanks for sharing your feedback with us and your experience of working at N26.
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