Not a great place for research and design - Product Manager N26 Employee Review

2.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Mostly great people below the c level just trying to do there job 1500 development budget but there are rumours we will lose it Free food and drinks in the office like is normal at tech companies

Cons

Almost all of our research team and many designers were cut during the pandemic. Research and design are not valued at N26. Our CPO cares more about her outside image than her team or the real work. All of her LinkedIn posts and the panels she attends upset me. We are all collateral damage while she finds her next job. She is so see-through really is just caring about her exposure more than any of us in her team. We have more product managers than we know what to do with. There were many less cuts there. We lost our manager in design after being left with a skeleton team that can't manage how much work we have. Zero support from the CPO. Our CEO is the chief designer. This means we don't actually need researchers or designers. Our CPO just does his bidding. How can you have a CPO not care about research and design? There is 1 about 1 designers for 10 tech teams right now. Research even less.

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N26 Response
5y
It’s concerning for us to hear that you don’t feel your work is being valued at N26. We will take this opportunity to respond to your concerns, and in addition we have shared your feedback with our leadership team for further reflection and action. Design and research are essential to our product and business. Not only in specific roles, but also in the mindset and attitude of everyone involved. We believe that curiosity, coupled with a data driven application, are core to making good product decisions. We see research as a dynamic, ongoing process that continues long after a product launch. This can range from an early discovery phase, case studies on consumer behaviour, experimentation, or post launch behaviour understanding - all of which are critical to business decisions. With COVID-19, business criticality was the number one priority when looking at work and roles to prioritise. As a financial institution, we needed to ensure that we didn't compromise the banking and stability side of the business, and this did mean that some roles were more impacted than others. While this is of course not an ideal situation to be in, we have been able to leverage short-time work programs, such as Kurzarbeit in Germany, to ensure we can continue to offer employment for all our fantastic people, while at the same time ensuring business continuity. There are no plans to change or remove the €1,500 personal development budget. This remains a great resource for our people to put towards activities and materials supporting their professional development within N26. We encourage employees of all levels to build up their personal brands, and to amplify externally the great achievements from their work and learnings at N26. We want to positively impact the career journeys of our employees, and leveraging things like networking and panel discussions can be an important stepping stone along the way. We are absolutely supportive of this, and our Employer Branding team is available to offer additional coaching and support in this area. We also put an incredible amount of effort and intention behind our leadership development programs. All People Managers at N26 have access to programs which focus on our people management frameworks, processes, tools and practices, to ensure that you as an employee receives the right level of care and guidance during your professional journey with us. If you are open to keeping this conversation going, the Employee Experience Partner assigned to your area would be a good next step for this dialogue. Details of this team and their responsible areas are shared on the company intranet. Thank you for speaking up and sharing your experience.

Explore other reviews about N26

5.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product and design and team is worldclass

Cons

more focus on understanding customer needs

5.0
May 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small team in NYC working on bringing N26 to the US. Flat team structure (no bureaucracy or painful hierarchies). Open lines of communication and instant feedback loops. Everyone is extremely smart and driven towards a common goal, and we also enjoy each other's company both in and out of the office. There's also respect for having a life outside of work and a good sense of balance. Huge opportunity to take on as much work as you can handle and drive your own workstreams and outputs. I've found that my scope of responsibilities is quite large, and since joining, I've broadened my skill-set significantly in areas I wanted to expand upon.

Cons

Coordination with Berlin can be difficult at times given time zones and hypergrowth there. Nonetheless, people always are willing to help out and make themselves available when needed. Small team size as of now means fewer hands to help with all that needs to get done. That said - plenty of opportunity for new joiners to take on key tasks and responsibilities as we continue to grow the team

32
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N26 Response
7y
Thanks for sharing your feedback with us and your experience of working at N26.
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