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Penguin Random House

Is this your company?

Chilly as Antarctica - Senior Designer Penguin Random House Employee Review

2.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

A large team of genuinely interesting people to work with in a convenient central London location. Free books on the pulp shelf. Cafe& Gym in basement.

Cons

Senior management is so distanced from the rest of the staff. "Them & Us" mentality, bad communication from above, and low morale among staff. Pressure is piled on and praise non existent. Everyone is stressed and tensions run high. Pay is rubbish, because IMO they coast both on their name and employing lots of nice girls with private incomes who want to work in publishing as a sort of hobby. Yearly salary increases are lower than the rate of inflation (but if you have a partner who is a surgeon, or in banking, or in anything with a decent salary as a lot of staff do, it doesn't matter does it?), and raises in my experience only ever given if offered a job elsewhere. Flexible working hours refused for single parents. Union representation ignored by HR. (And recently the CEO publicly acknowledged in the press that they would by-pass the union when making upcoming post-merger redundancies). Unpaid overtime and late nighters are expected as standard and time in lieu is rarely given. Staff are expected to take up the slack when staff leave and are not replaced. My job responsibilities and job creep grew and grew in a decade there, & in appraisals I would get upbraided for my admin failings, yet was employed as a designer to a team with an admin assistant... never employed on the basis of my XL spreadsheet skills. I wasn't granted flexible working hours despite other members of my own team having it. In the end I realised that I was never going to get out what I was putting in and have gone freelance. (And I never get work from them)

Explore other reviews about Penguin Random House

5.0
Jun 30, 2026
Recommend
CEO approval
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Pros

super friendly work environment, very understanding, very fun

Cons

in consumer marketing department, a large number of people work remotely

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

• Caring people. Psychological safety is emphasized by people at every level. I feel like leadership at each step of the reporting chain is very approachable and transparent. • Great work/life balance. • There is a lot of openness to trying new technologies or doing different things for such a large and established organization. There is very little "trend chasing," it's more like you're listened to. As the CEO started out as a technologist, he has a realistic view of what new tools (including, but not just, AI) can do for us. • Informal, especially for a company created by the merger of two nearly-100 year old publishing firms and was recently acquired by a nearly-200 year old company. • Company supports learning and development. • Free books! • I care greatly about the company's mission and it's clear how my work impacts the company's ability to execute on it. • Things often move slowly, which is both a pro and a con.

Cons

• Pay and insurance are very average, but I can live with that. This is a much bigger con for employees whose jobs require them to be on-site, especially in e.g. London and New York. • Said learning and development seem to have a ...deliberate pace. While this is fine and what I wanted, other tech people coming in from more "tech-y" organizations mightn't gel with it. • Things often move slowly, which is both a pro and a con.

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