Not as cool as they think they are. - Customer Success Manager Qualtrics Employee Review

1.0
Aug 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Young company with a lot of energy.

Cons

Company is sales focused and NOT customer focused. The leadership is incredibly junior and their is no infrastructure. Senior leadership does not exemplify the company values . They focus on their "perks" which will attract young employees but offer vert little incentive for experienced people to stay with the company. Its all hype and smoke and mirrors. I cannot recommend working here.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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