+Great Team -Disconnected Leadership - Technical Account Manager (L3) Qualtrics Employee Review

3.0
Dec 9, 2022
Recommend
CEO approval
Business Outlook

Pros

I love the people on my team that I work with and have a manager who truly cares about and wants the best for me.

Cons

1. Sr Management makes decisions that clearly highlight that they do not understand the complexity of the Job that frontline employees (like TAMs, Product Support, CSMs, ...) do. 2. They say values are Transparency, All-In, Customer Obsessed, One-team, Scrappy. Values would be better re-labelled 1) Sales/$/New/half-functioning Features 2) Services to keep it afloat and 3) Meaningful product improvements third. *Just manage your expectations going in that it is more like a regular company than an Employee Experience Management company. At the end of the day some high level person makes the choices and employee feedback and data doesn't seem to be used.

Explore other reviews about Qualtrics

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing Benefits great office environment

Cons

Minimal room for upward mobility at the moment

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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