Pros
The people you directly work with at lower levels are wonderful; Motivated, kind as a general rule, and overall just great coworkers. There are also catered lunches and a nice office space if you enjoy working in the office. Good benefits and good PTO/Sick leave policies.
Cons
The "T" in the "TACOS" company values is meant to be transparency, but the company is anything but. Top level decisions are passed down with little to no employee input and often blindside all lower level employees. Leadership consistently tries to sell the newest developments they've decided on (IPO, RTO, SL Acquisition) to employees but it feels like most, if not all of it is lip service. The RTO decision initiated my search for other opportunities, since it was a decision that fully ignored employee sentiment measures taken earlier in 2022 (not a good look for a company selling employee experience tools) and felt highly hypocritical since many of the top level executives were still working fully remotely. The first layoffs of 2023 were also very poorly communicated and fully blindsided a lot of teams - and yet many of the mid-level managers essentially told their direct reports that no further layoffs would be happening in the near future - since my trust in the company had already been eroded by that point through the quick succession between RTO and the first layoffs and I was actively looking for other roles. Of course, then the Silver Lake acquisition happened and, as per usual, top level leadership tried to make it seem like an upward turn without actually acknowledging any of the employee concerns regarding the acquisition outside of what it meant for the shares employees who opted into the stock plan had accumulated by that point. I was lucky enough to have received an offer from another company and left around that time, but the most recent layoffs indicate it was definitely the proper time to leave. The company seems to have no clear vision moving forward and my linked in feed was a massive whiplash - posts from Qualtrics commemorating being "one of the best places to work in 2023" and the opening of a new office in Reston, VA were interspersed with multiple posts from former colleagues saying they were #opentowork as they were affected by the layoffs or would be phased out in March of next year. The company leadership seems more interested in the profits and the aesthetics of being seen as a tech company than in actual values or employee retention. Clients are frequently sidelined as a result of poor internal processes as well, so it feels like a lose-lose situation all around while leadership tries to insist that "oh no, everything is fine, we can only move up from here" while ignoring a very clear and exacerbating downward trend.