A Great Bank with Great Products but poor service. - Banker RBC Employee Review

3.0
Jun 26, 2008
Recommend
CEO approval
Business Outlook

Pros

RBC Bank is a solid bank with excellent products and good forward movement careerwise. They have a good work life balance philosophy. They have an excellent benefits plan including 401k medical vacation time off and short and long term disability. I enjoy that positions are very straight forward and not complicated. Cross training is done but not really encouraged. If you're a teller you're a teller if you're on the platform you're on the platform.

Cons

RBC Bank has aggressively taken over more than it can chew it's acquisitions and hence the back office support is weak and poor service is provided to customer's internally and externally. Calling back office for support is difficult because no one is willing to take responsibility for issues that arise.

Explore other reviews about RBC

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is very nice, friendly

Cons

Access across RBC is very time consuming

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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