Awesome work place! - Software Engineer ServiceNow Employee Review

5.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly and Supportive People: Everyone at my job is really friendly and helpful. This makes me enjoy my work more and helps us work well together. Great Benefits: My company gives us some great perks, like healthcare and retirement plans, which make me feel secure and well taken care of. New Office on the Way: We're getting a big and nice new office soon. I'm looking forward to having more space and better facilities, which will make the work environment even better. I Have a Good Work-Life Balance: I'm lucky that my job lets me balance my work with my personal life. This keeps me healthy and happy, and I end up doing better work because of it. My Manager Really Listens: My manager is great at listening to what I have to say. This makes me feel valued and understood. Supportive Manager and Teammates: My manager and team always have my back and want to help me as much as they can. It's great to know I have such strong support. Clear Career Path: I have a clear understanding of how I can grow and advance in my career here, which is really motivating. Great Communication and Events: We have really good communication within the company, and the events are fantastic. It all adds up to a great company culture.

Cons

No significant downsides noted at the moment

Explore other reviews about ServiceNow

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, flexible time off

Cons

Workload and difficult work life balance

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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