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Shurgard Self Storage

Engaged Employer

Could have been better - Assistant Store Manager Shurgard Self Storage Employee Review

3.0
Oct 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Exceptional training provided. Great weekend hours. There are incentives to achieve. Travel and food reimbursed when working away from your base shop.

Cons

The bonus scheme is designed to limit the amount you can earn in an established store. They reel you in with the promise of hundreds in bonus but the reality is quite different. Micro management, favouritism, managerial bullies and high staff turnover. I witnessed staff being pushed out during my time. They were actively targeted. In my district, the sickness policy was “don’t go sick”. Sickness was met with suspicion, interrogation and it can lead to unwarranted “stern conversations”.

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Shurgard Self Storage Response
4y
Than you for your review I am glad that you find our training exceptional, it is something we pride ourselves on. I am sorry you feel let down by the style of management, We take any allegations of bullying seriously and have several ways to report it and policies specifically to deal with it. I wish you success in your next role.

Explore other reviews about Shurgard Self Storage

5.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company when they were in business!

Cons

They were bought out by Public Storage.

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Shurgard Self Storage Response
2y
Thanks for the review, which relates to Shurgard in the USA, rather than Shurgard UK
5.0
Sep 21, 2021
Recommend
CEO approval
Business Outlook

Pros

You get a developement Journey in coaching, sales, service. Have fantastic colleges and management.

Cons

The tecnical developmnet is on its way but we are still using papers some times in the saleprocess.

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Shurgard Self Storage Response
4y
Thanks for the review and your positive opinions of your colleagues and the on-going coaching.
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