Jul 9, 2016
Sixt Response
9yWe appreciate your review! It is great to hear that you enjoyed the flexibility, rental benefits, and access to management during your time with Sixt.
To address your concerns, our corporate team as well as our local fleet departments work very hard to make sure that we have the proper vehicles for our customers at the right time. Of course, within the car rental industry factors such as seasonality or late returns can affect what vehicles we have available. Due to these inconsistencies, Rental Sales Agents do have to problem solve with the customers best interest in mind. We encourage honesty and offerings that best suit the customer’s needs.
We agree, we should have consistency with addressing tardiness, etc. Our Branch Managers are working collectively with Human Resources to make sure that we are effective with this process. If you have any concerns that you wish to discuss with us, please reach out to Human Resources.