Poor onboarding and highly political culture - Anonymous employee Sun Life Employee Review

2.0
Feb 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people exist but unfortunately they are less hence can’t survive this siloed environment

Cons

If you value your peace of mind and mental health, please steer clear. Environment is highly toxic and operates on ‘tribal culture’ where they protect their own even at the cost of dysfunctionality. Gatekeeping knowledge, hoarding information, Zero documentation is the norm and work culture here. So if you are a new person joining the company, join with the mindset that you are being setup as the fallback guy for this dysfunction. Absolutely NO onboarding/transition support and God forbid if you are a structured, process oriented guy, you will be labelled ‘difficult to work with’ by this tribe.

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5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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