Tough times in the US operation. - Operations Sun Life Employee Review

3.0
Mar 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Time off is great. Benefits are good- used to be better.

Cons

lots of bureaucracy so it's hard to get things done. The company engages in a lot of group think which is frustrating.

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

See reviews by: Helpful|Rating|Date|All