Ask a lot of questions during your interview.....then think twice before accepting an offer - Programme Director Sun Life Employee Review

1.0
Aug 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits are adequate. Reimbursement for benefits is quick

Cons

Load of politics; senior management who doesn't have a clue; cliques; perpetual reorgs. Some senior managers have no clue what is going on in their depts. Budgets are poorly managed. There are lots of duplicate roles. My job did not have a description and I had to do my own performance review. There was no on boarding - just general HR stuff about how great things are. IT leaders are just old programmers and database guys who've done their time, they are very poor managers and their egos are immense. The VP that I worked for had not clue on how to provide feedback. Lots of lip service and dictated "get to know and be friendly" with the staff sessions which are filled with propaganda. I was not advised that I would be required to travel to Kitchener office during the interview and then a few weeks into it was told it was a requirement.

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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