Work/life balance - 80%+ female staff (very odd) - Incompetence - Poor Pay - IT folks AVOID! - Business Analyst Sun Life Employee Review

2.0
Sep 4, 2010
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Very friendly management - Low stress environment - Management care about employee happiness - Employee satisfaction surveys regularly - Internal facebook type community / portal -> very cool - Recent high emphasis on creating brand recognition in market

Cons

- Pay way below industry standards - Extremely political! Favoritism is rampant and seems be the only way to move up for most - Management spy on employees by asking favored employees to look over your shoulder (I was asked to spy on others activities while I felt someone watching me - they would rather get 2nd hand info than confront you) - Management spy on your Lotus notes calendar events and check when you're online on communicator (mgmt themselves work from home whenever they please) - No coffee/tea in kitchens! Pay for own meal at team events and lunches ('very' cheap organization even when profits are high) - Time and time again people are "thrown in front of the bus" by management and then scapegoated when things don't seem to work - someone on team gets fired/quits every month it seems - Culture of incompetence - industry best practices? let's hire "seasoned" contractors and temps that know what they are doing! - Very slow promotions process - Top performers promoted after over TWO years! Felt sorry for them. - Technology outdated - HEAVY reliance on email and lotus notes databases. IT folks - this is a company to AVOID unless you plan on becoming useless!

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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