Culture has changed significantly in the last couple of years, very poor leadership at top - Anonymous employee Sun Life Employee Review

2.0
Jan 29, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility..good name recognition now that they've poured all their money into it.

Cons

This used to be a great place to work until they cut the compensation for sales reps significantly. They have former sales people running major products and driving the company into the ground. They are spending a ton of $$ on advertising and as a result are not focused on building infrastructure and service model which they definitely need. They have the worst compensation plan for sales reps of all insurance carriers and I have worked for two other name carriers.

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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