With better leadership, there would have been clearer defined goals - Anonymous employee Sun Life Employee Review

3.0
Apr 14, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was fair FT home office No commute

Cons

Ongoing staff issues resulted in overload of work which was once the exception became the normal way of working making it difficult to service the client in the matter that they expected and rightly deserved. Also there were no measures inplace to keep and retain talent. Staff felt rather disposable

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5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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