Pros
Most employees are great, Management on the other hand will ask you to do things that are against policy. (Thinking its going to be another Wells Fargo law suit soon)
Cons
HR and upper management does not have your back when it comes to informing them of ethics not being followed. When you hit 200% of your goal they email store manager to find out why you are above goal and why was that goal assigned, instead of recognizing excellent sales ability. Payouts are the lowest I've ever seen at a financial institution. They have clawbacks when customers close/chargeoff accounts within 90 days which means they take away all your work (sales) for those accounts and make you double the work to catch back up. They don't run Chex Systems so that happens ALOT. Their technology lets just say is something to laugh about. Oh can't forget about their hold time for Bank Support, Fraud Management, or Collection Dept is on average an hour so you are literally helping 5 customers a day for service instead of actually making sales. Don't forget that most branches are open 7 days a week and late hours but not all departments are that you need to help with some of the customers needs.