TD Bank-Where their employees are used, lied to, and worst of all there is no one who cares. - Teller I TD Employee Review

1.0
Nov 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Unfortunately this box requires at least five words.

Cons

Schedules are never steady. There is no room for advancement because the supervisors refuse to coach anyone, not to mention that there is hardly ever any time with them being so understaffed. Since their "stores" are constantly understaffed, managers just hire anyone who walks through the door. Therefore crippling the work environment, which then cripples the ability to excel at giving great customer experiences. So the fire and rehire cycle continues. When a good employee is actually hired ( this employee must work the teller line like a boss because remember that they are understaffed, this employee must make sure customers in the lobby are smiling, and all the while trying to complete online training courses that are mandatory to pass in order to keep your job) this is the employee that gets let go for not being able to balance a cash drawer in all the chaos. During teller training, instructors do not lay out counterfeit bills and ask that you familiarize yourself with the textures and the images. So if your that hard working teller that's been with the company (in the same position) for almost three years, that's on probation already for balancing, you just lost your job over a counterfeit note.

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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