Micro Management, NOT Legendary Customer Experience!! - Customer Service Representative (CSR) TD Employee Review

1.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Ample PTO and Vacation time, remote work opportunity

Cons

Micro managed, often get incorrect answers from managers, usually 100+ calls in que, not long enough lunch break, training does not include the majority of systems you actually use or scenarios you face on a daily basis.

Explore other reviews about TD

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture. Everyone is super helpful and get great production level experience

Cons

I have not experienced any cons

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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