Good place to work! - Customer Services Representative TD Employee Review

4.0
Oct 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Large organization, that really focused on individuals and customer service. It is a good place to work if you like working with people. The organization is great in adjusting to your schedule, their compensation package is also great. There is also a sense of security as the company is one of the largest in Canada.

Cons

Large organization, very hard to move up or between pillars. I found that upon attempting to move up in the organization I was given no support. The several positions I applied for did not even acknowledge my application much less give me any type of response. I was also completely turned off by the pressure to sell products and reach sales targets. This was very damaging to employee morale as it slowly came to be the only topic of discussion amongst employees.

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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