An Honest Review - Customer Service Representative TD Employee Review

4.0
Feb 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Very friendly and easy going staff. Flexible for part time student employees. Generous compensation and benefits. Environment friendly. Opportunity for growth exists. (It depends on your goal). Helps you gain product knowledge in retail banking. A good stepping stone to other careers within the Bank. Builds confidence and employees empowered to make decisions. Improves sales and problem solving skills

Cons

It may be hard to transition from retail banking to other departments such as investment banking especially if you are from a smaller city or not in Ontario. Unless you go to a target school or exceptionally good it may be hard to break in corporate. Note to Finance Graduates: Many people have a misconception that this is a Finance job. Just because you are in a bank doesn't mean it's a finance job. This position is a sales job and good way to get product knowledge in the field of retail banking. Good stepping Stone for aspiring CFP's and financial planners definitely not for CFA's or FRM's among others.

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wish there was some to share.

Cons

Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

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