There is no real sense of job security, support, or respect for employees. - Senior Support Specialist TELUS Digital Employee Review

2.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

People there. Amazing coworkers from different departments. Only people made to stay more in this company.

Cons

After almost 4 years of commitment and hard work, the entire team was suddenly dismissed in a single day without any warning, communication, or transparency. Employees who were on shift were immediately asked to return their equipment and leave, while others who were on vacation, sick leave, or simply off that day were informed through email. The company shows a complete lack of stability and concern for its employees. There is no real sense of job security, support, or respect for employees. To make matters worse, employees scheduled to work weekends who happened to be sick on Saturday or Sunday were given “minus hours” deducted from their salary instead of being treated fairly. Punishing employees financially for being ill is unacceptable and speaks volumes about the company culture.

Explore other reviews about TELUS Digital

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

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