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      TELUS Digital

      Engaged Employer

      TELUS Digital reviews

      Great pay and flexibility, but lacks social interaction - Customer Service Representative (CSR) II TELUS Digital Employee Review

      5.0
      Jun 5, 2026
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

      Cons

      Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

      Explore other reviews about TELUS Digital

      5.0
      May 9, 2026
      Us rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer a flexible schedule.

      Cons

      There aren't any downsides to this job.

      4.0
      Jun 13, 2026
      U.s. rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible remote work schedule with the ability to choose your own hours.

      Cons

      Work availability can be inconsistent, with tasks sometimes unavailable for days at a time. Quality reviews can feel subjective, and feedback may occasionally seem inconsistent even when guidelines are followed closely.

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