People oriented - Team Leader At El Salvador TELUS Digital Employee Review

4.0
Jan 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Does a good job at TRYING to meet the needs of its people. Always working to improve processes.

Cons

Agents have to ask permission even to go to the bathroom. 2- ten minute breaks and 1 break of five minutes just isn't enough for a 10 hr daily shift. When selecting operations managers, a better job needs to be done rather than choosing just for choosing.. El Salvador Office.

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5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

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