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      TELUS Digital

      Engaged Employer

      TELUS Digital reviews

      Great culture - Technical Support Specialist TELUS Digital Employee Review

      4.0
      Sep 3, 2020
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture here is very good and they are very good with diversity. The work is fun since customers are mostly Canadians.

      Cons

      If you get a manager that is not home grown or did not experience the type of job that you do in your account they tend to turn you into a robot which would hurt how you deal your customers unlike how you did before.

      Explore other reviews about TELUS Digital

      5.0
      May 9, 2026
      Us rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer a flexible schedule.

      Cons

      There aren't any downsides to this job.

      5.0
      Jun 5, 2026
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

      Cons

      Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

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