Not a bad place to start but doesn't pay well. - Customer Service Representative TELUS Digital Employee Review

3.0
Apr 24, 2021
Recommend
CEO approval
Business Outlook

Pros

They care about wanting to help you succeed. Nice culture. Nice people.

Cons

The information relayed about required procedures to take is not always consistent across all management. Oftentimes, one person says one thing when another says something else. Also, there are no raises for moving up the ranks until when you need to be licensed or if you get into a management role, so the incentive to want to move up is no longer present for me.

Explore other reviews about TELUS Digital

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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